Has your paintwork been scratched by shopping trolleys?

Be it breakdown or damage: Mercedes-Benz helps.

Parking dent at the garden centre?

Be it breakdown or damage: Mercedes-Benz helps.

Collision on the way to the summer festival?

Be it breakdown or damage: Mercedes-Benz helps.

Dodged an animal and hit the crash barrier?

Be it breakdown or damage: Mercedes-Benz helps.

Contact us

Direct line to comprehensive assistance.

Contact us

Direct line to comprehensive assistance.

What do I do if something happens? Who do I contact if there is damage? Who is available to help at short notice? Mercedes-Benz helps. Simply request assistance by pressing the appropriate button in your Mercedes or making a call and we will support and assist you in the next steps.

Mercedes-Benz

Mercedes-Benz Service Hotline: 00800 1 777 7777

Be it a minor breakdown or severe damage: our skilled contacts are here for you 24/7. They will assist you with all issues relating to potential damage and will organise customised measures for you. From personal, on-site assistance to organising the remainder of your trip and ideal repairs to your Mercedes. Everything from a single source – everything so you stay mobile and relaxed.

Service Hotline

Call 00800 1 777 7777 and benefit from skilled Mercedes-Benz contacts 24/7.

Quickly dial and benefit from personal support by our agents: call 00800 1 777 7777 and speak to our skilled contacts 24/7.

Mercedes me taste

The Mercedes me button in the vehicle's phone book directly connects drivers to Mercedes-Benz Service employees.

Assistance at the push of a button: the Mercedes me button in the vehicle's phone book directly connects you to one of our Service employees.

SOS button

One press of a button is enough: the SOS button in the overhead control panel of your vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.

MERCEDES-AMG

Our exclusive Mercedes-AMG hotline: 00800 264 77777

The direct line to your "AMG pit lane crew" for maximum service performance: you are directly connected to AMG experts who will be happy to help you with their expertise. Regardless of whether you are arranging an appointment or have an issue surrounding your Mercedes-AMG – we will take care of it! And even in the unlikely event of a breakdown or accident we will guarantee fast assistance.

Your benefits:

Competent service surrounding your Mercedes-AMG
Exclusively for Mercedes-AMG customers
No waiting times and direct contact with an AMG expert
24 a day, 365 days a year
Free of charge

SmallRepair

Combat the traces of everyday wear.

SmallRepair

Combat the traces of everyday wear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Thanks to innovative repair methods Mercedes-Benz quickly and cost-efficiently makes minor damage on the exterior or interior disappear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Mercedes-Benz helps.

Scratches, dents or stone chip can hardly be avoided during the service life of a vehicle. That is what Mercedes-Benz SmallRepair is all about. Innovative repair methods make minor damage inside and out disappear quickly and, above all, at a reasonable price – without requiring the replacement of entire parts. All with the accustomed high standard of proven Mercedes-Benz quality, of course.

Damage repairs

The matching solution for any issue.

Damage repairs

The matching solution for any issue.

"Arranged to go to a party and caught up in a collision? What can I do?"

Be it damage to bodywork, paintwork or vehicle part replacements – visit your authorised Mercedes-Benz specialist workshop.

"Arranged to go to a party and caught up in a collision? What can I do?"

Mercedes-Benz helps.

Even damage after a collision and major accident damage is carefully rectified by experienced Mercedes-Benz specialists: thanks to accurately matching methods that meet the requirements and demands of the material and with special manufacturer expertise. Consequently your Mercedes will technically and visually remain an original. You will receive a Mercedes-Benz Repair™ certificate to verify the special repair quality.

Help when you're out and about

An accident – now what?

Book service

Find your Mercedes-Benz dealer.

Service Hotline

00800 1 777 7777